Vodafone One Net Express Case Study Smet
Vodafone One Net Express – A case study of Smet Building Products Ltd – Building materials supplier constructs a foundation for customer service excellence with Vodafone.
Vodafone promotes its One Net Express – Now your mobile can be your landline too… with Smet Building Products featured in their business case study – subsequently printed in Irish News and vodafone online.
SMET chose a data solution from Vodafone to give them reliable, cost effective connectivity with their iPhone 4S devices. Employees are always reachable with Smet’s landline merged to mobile through One Net Express – solving that ‘away from my desk’ nightmare. Noone need chase messages again – as calls are routed direct to mobile – saving significant time chasing voice messages. Colleagues upgraded to 4S hansets and iPad 2 for additional customer benefit, for instance openingCAD drawings, prints or completed jobs to show clients, architects and specifiers. With this increased connectivity, nothing can hold the company back from growth, delivering superior customer service as promised.