Privacy Statement

Smet Building Products Limited collects three kinds of information from visitors to www.smetbuildingproducts.com – site usage data from server log files, e-mail information and contact registration details when you send an enquiry form.

Site Usage

Server log files allow us to record visitor usage of the site. Smet Building Products Limited may collate this type of information in order to make changes to the site and its content – based on the way visitors interact with it. Log files do not contain any personal information.

Email Information and Contact Registration Details

When you click on a link to send an email to www.smetbuildingproducts.com or you are asked to submit an enquiry form with details such as your name, email address and telephone contact number, this data is sent by our server as an email message and is not logged by any other system. We will not e-mail you in the future unless you have given us your consent.

Third Party Websites

www.smetbuildingproducts.com may also contain links to third party websites and partner sites. We do not control, and are not responsible for, the collation of any personal information by third parties whose privacy policy may differ from ours.

Financial Details

Smet Building Products Limited does not store any financial details when payments for goods are made using a debit or credit card.

Security Policy

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.